1. Data controller
1.1. The data controller is TSAANA SAS, located at 10 Rue des Cardeurs 51100 Reims — France (hereinafter referred to as TSAANA). As such, TSAANA — as well as its service providers acting in its name and on its behalf — determines the purposes, technical and legal means of processing personal data. TSAANA undertakes to take all necessary organizational measures to ensure secure treatment in accordance with the Data Protection Act of January 6, 1978, as amended by the law of August 6, 2004 (hereinafter referred to as “the Law”), as well as with the European Regulation of April 26, 2016, relating to the protection of data of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter referred to as the “GDPR Regulation”).).
1.2. TSAANA has the freedom to choose any natural or legal person who processes Users' personal data at its request and on its behalf (hereinafter referred to as “the subcontractor”). In this case, TSAANA undertakes to select a subcontractor offering sufficient guarantees in terms of technical and organizational security for the processing of personal data.
2. Personal data processing
2.1. By browsing the Site, by accessing some of its sections, or by submitting requests for information or services, Users may be required to provide personal data. TSAANA, as Data Controller, and/or its service providers acting in its name and on its behalf, process this data in accordance with the legislation in force, in particular the Data Protection Act of January 6, 1978, amended by the law of August 6, 2004, and the European Regulation of August 6, 2004, as well as the European Regulation of April 26, 2016 relating to the protection of personal data.
2.2. This Privacy Policy is developed in order to inform Users in advance about how TSAANA manages the personal data of Users of the Site, before they navigate through the various sections of the Site or provide their personal data by completing the dedicated forms.
2.3. Personal data is mainly processed in an automated manner, in accordance with the purposes set out in section 3. TSAANA ensures the security and confidentiality of Users' personal data by implementing appropriate measures to prevent any loss, misuse, alteration or deletion of this data.
2.4. In order to recognize Users and offer them an optimal experience on the Site, TSAANA also collects certain personal data. This information is used to improve the quality of the service and correct possible errors. The data collected includes information on the User's connection (IP address, geographic location,
consultation schedules, services used, etc.) as well as on the device used to access the Site.
2.5. In order to better meet the needs of Users and to personalize their experience, the Site uses cookies. These cookies are used to track the User's navigation on the Site.
2.6. Any failure, partial or inaccurate information concerning the personal data necessary for the performance of a requested service, indicated by an asterisk, will make said service impossible. On the other hand, any failure, partial or inaccurate information concerning optional personal data will not affect this service.
3. Purposes of the processing of personal data
Users' personal data is used to facilitate the processing and delivery of orders placed on the Site.
The order process on the www.tsaana.com Site involves the creation of a Customer account where the information is recorded and secured by a password chosen by the Customer.
Subject to acceptance by the Customer, their personal information such as personal data, email address, gender, etc., may also be used by TSAANA and/or its partners for commercial purposes, such as sending newsletters or solicitations, after having validated their consent.
4. Personal data that may be processed
The data provided by Users when they fill out forms or create a customer account are collected and processed. This data may include the name, gender, height, height, address, email address, and telephone number of Users.
5. Consent
The User has the right to revoke their consent at any time. The revocation of consent does not impact the legality of the processing carried out before this revocation, which was based on the consent previously given. To exercise this right, the User may contact TSAANA by email at the following address: serviceclient@tsaana.com, or by post at the address: TSAANA SAS — Rue des Carders - 51100 REIMS/France.
6. Retention period of personal data
In accordance with the legal provisions of the Law and the RGPD Regulation, TSAANA only keeps Users' personal data for the period reasonably necessary to fulfill the purposes for which they were collected.
7. Communication of Users' personal data for internal purposes
7.1. Personal data may be disclosed to TSAANA employees or collaborators who, acting under the direct authority of the company, are appointed as data processors or data processors and receive appropriate operational instructions. They may also be communicated to the employees or collaborators of the data controllers, if the latter, appointed by TSAANA, so decide, provided that this data is processed in accordance with the established purposes.
7.2. TSAANA ensures that its subcontractors, employees or collaborators ensure a level of protection similar to its own and ensure that they only process personal data for the purposes authorized by the established purposes, respecting the required confidentiality and security.
7.3. Personal data provided directly by Users via online forms may be shared and processed by external service providers acting in the name and on behalf of TSAANA.
7.4. No transfer of data to a country outside the European Union is envisaged.
8. User rights
8.1. TSAANA is committed to treating Users' personal data fairly and legally.
8.2. Users have the right to access their own personal data. In accordance with article 15 of the GDPR Regulation, TSAANA provides the following information (non-exhaustive list) concerning their personal data:
The goals of the treatment;
The categories of personal data concerned;
Recipients or categories of recipients of personal data, in particular those located in third countries or international organizations;
If possible, the envisaged period for which personal data will be stored or, if this is not possible, the criteria used to determine this duration;
The existence of automated decision-making, including profiling, provided for in paragraphs 1 and 4 of article 22 of the GDPR Regulation, as well as useful information on the underlying logic, importance and intended consequences of this processing for the person concerned.
8.3. Users also have the right to rectify or delete incorrect or inaccurate data, in accordance with article 16 of the GDPR. Initially, they can make these changes from their user account and then ask TSAANA to make the necessary changes if necessary.
Users have the right to obtain the deletion of their personal data in the cases listed in article 17 of the RGPD.
8.4. TSAANA guarantees the right to limit the processing of personal data, as provided for in article 18 of the RGPD Regulation.
8.5. Users have the right to the portability of their data, in accordance with article 20 of the RGPD Regulation. They can receive their personal data in a structured, commonly used and machine-readable format, and transmit them to another data controller, in the cases provided for by the GDPR.
8.6. Users have the right to object to the processing of their personal data at any time, unless there are legitimate and compelling reasons for the processing that prevail over the interests, rights and freedoms of Users, or for the establishment, exercise or defense of legal claims, in accordance with article 21 of the GDPR.
8.7. Users have the right to file a complaint concerning the processing of their personal data by TSAANA with the Commission Nationale de l'Informatique et des Libertés (CNIL), the competent authority in France.
8.8. Users can exercise their rights by sending an email to the following address: serviceclient@tsaana.com, or by post to the following address: TSAANA SAS — 14 Rue des Cardeurs — 51100 Reims, France.
9. Limitation of liability of the data controller
The Site may include hypertext links to websites controlled and operated by third parties not affiliated with TSAANA. In this case, TSAANA declines all responsibility for the content of these sites or for the personal data protection practices of these third parties.
TSAANA cannot be held responsible for the loss, corruption of data or identity theft, which may result in particular, but not exclusively, from the presence of viruses or computer attacks.
10. How to modify User data
The User can modify his data at any time by sending a message by email to the following address: serviceclient@tsaana.com, or by post to the following address: TSAANA SAS — 10 Rue des Carders — 51100 Reims/FRANCE.
11. Cookies
On the site, cookies are used in order to improve the User experience. These cookies identify the User's computer and allow the site to keep its personal settings. They are also used for statistical purposes.
The User has the option of configuring their browser to be informed of the activation of cookies. This allows him to refuse the use of cookies or to ask that these
They are deleted at the end of their visit to the site. Please note that the online store will not be accessible if cookies are refused.
After login, a user ID is assigned to the User, which allows the User to be tracked anonymously on various devices (tablets, computers, telephones, etc.). No personal data is collected or associated with this user ID, and the User may oppose the use of these cookies by sending an email to the following address: serviceclient@tsaana.com.
12. Modification of the Privacy Policy
TSAANA reserves the right to update this Privacy Policy to comply with the requirements of privacy laws or to adapt it to its practices. It is therefore recommended that the User consult it regularly to be informed of any changes and adaptations.
List of cookies
A cookie is a small data (text) file that a website asks your browser to store on your device when you visit it. This file allows you to remember information about you, such as your language preferences or login details. We use first-party cookies, set by our website, as well as third-party cookies, from a domain different from the site you are viewing, as part of our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly necessary cookies
These cookies are essential for the functioning of the website and cannot be deactivated in our systems. They are generally activated in response to actions you have taken that correspond to a request for services, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block or alert you to these cookies, but some parts of the site may not work properly. These cookies do not store any personally identifying information.
Performance cookies
These cookies allow us to count visits and understand the origin of traffic, which allows us to assess and optimize the performance of our website. They also help us to identify which pages are the most frequently visited or the least visited, as well as to analyze the behavior of visitors on the site. All data collected by these cookies is aggregated and anonymized. If you refuse these cookies, we will not be able to track your visit to our site.
Functionality cookies
These cookies aim to improve and personalize the functionality of the website. They can be activated by our teams or by third parties whose services are used on the pages of our website. Rejecting these cookies may result in a partial or total dysfunction of these services.
Cookies for targeted advertising
Our advertising partners may place these cookies on our website. They may be used by these companies to build a profile of your interests and provide you with relevant advertising on other websites. These cookies do not store personal data directly, but are based on the unique identification of your browser and Internet device. If you do not allow these cookies, the advertising you receive will be less targeted.
